Turning customers into fans if not evangelists can be a lot harder than you realize as you scale or expand into new markets.
Join us for this session to learn tactics and tools to wow your customers till they can't help but tell their friends.
This session will cover:
*The Importance of Customer Retention
*The Importance of Feedback and How to Get It
*Minimizing the Cost of Churn
*The Process for Building Trust and Loyalty
Zoom link sent to the registered email prior to the event.Â
Zhoe is the VP of Marketing at July, Australia’s favourite direct to consumer luggage brand. Before joining July, Zhoe was previously the Head of Marketing at CoinJar, Australia’s most trusted cryptocurrency exchange, where she led brand partnerships, content and performance marketing. With ever-increasing customer acquisition costs across all industries, customer retention and loyalty is more important than ever. Zhoe will share her tried and tested strategies and tactics to keep your customers coming back.
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